Under the direction of the Executive Director, the ROSS Services Coordinator is responsible for coordinating the grantee’s approved activities to ensure that grant goals and objectives are met. The Coordinator must have experience managing projects and preferably has experience working with supportive services and responsible for ensuring that all federal requirements are followed.
MAJOR DUTIES AND RESPONSIBILITIES
- Plans, develops, implements ROSS programs.
- Coordinates partners to ensure grant funded programs are implemented effectively and efficiently.
- Monitors programs goals and objectives.
- Researches and purchases necessary equipment and supplies.
- Develops community contacts by maintaining communication and correspondence with area social service agencies both private and public; stays abreast of services offered by area social services agencies.
- Meets with Resident Councils and Resident Advisory Board on a regular basis.
- Coordinates the ROSS activities with other NWGHA resident programs.
- Submits monthly status reports to the Executive Director detailing progress with assigned programs and activities.
- Integrity and Trust – Show consistency between words and actions.
- Protect confidential and sensitive information.
- Effectively handles emotions, including anger and frustration.
- Ethics and Values – Engages in open and honest dialogue with others.
- Treat all individuals (residents, staff and guest) respectfully, professionally, and fairly.
- Customer and Team Focus – Establish and maintains effective customer relationships.
- Demonstrate effective customer relationships.
- Demonstrate effective listening skills.
- Involve residents in shaping plans and in making decisions that affect them.
- Consistently demonstrates timely follow-through and responsiveness to resident’s needs and requests.
- Other duties may be assigned at the discretion of the Executive Director.
- REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Must have two years’ experience managing programs and have experience working with supportive services.
- Knowledge of the general operations and procedures of a Public Housing Agency (PHA).
- Knowledge of report preparation techniques and procedures and a demonstrated ability to prepare and evaluate professional and technical reports, grant applications and other documents.
- Knowledge of available human service resources in the area.
- Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the housing authority and/or HUD.
- Ability to interpret and apply complex rules, regulations, laws and ordinances.
- Ability to prepare detailed written reports, correspondence and proposals.
- EDUCATION AND EXPERIENCE
- Graduated from an accredited college or university, preferably with specialization in sociology, social work, business management, public administration, education, or related field.
- Three years of considerably progressive experience (or Master’s Degree) in social work, including three years of supervisory experience and work with disadvantage persons.
- Any equivalent combination of training and experience to meet the required knowledge, skills and abilities.
- SPECIAL REQUIREMENTS
- Ability to travel to various locations within Floyd and Polk Counties.
- Ability and willingness to travel occasionally to attend conferences and training events across the nation.