• E-911 DISPATCHER

    Posted: 03/31/2021

    JOB SUMMARY:

    The purpose of this position is to receive emergency calls from the public and dispatching emergency response to the scene. The position is responsible for conveying information to the general public and City and County public safety agencies.
     
     
    ESSENTIAL FUNCTIONS:
    • Receives incoming calls from the public and from other public safety agencies; obtains detailed information from callers.
    • Determines emergency services needed; dispatches appropriate personnel.
    • Provides field personnel with necessary information.
    • Keeps a detailed log of incoming phone and radio calls.
    • Enters data into computer and extracts required data from computer.
    • Checks data on 911 screen for accuracy.
    • Completes necessary forms for the correction of information within the 911 system.
    • Monitors and routes incoming calls from Emergency Management, the National Weather Service, and the Hearing Impaired Telephone System.
    • Receives and logs commercial and residential alarm systems and files reports, logs, and other paperwork.
    • Testifies in court in reference to 911 calls.
     
     
    MINIMUM QUALIFICATIONS:
    High School Diploma or G.E.D. and possession of, or the ability to obtain the following:  Full Terminal Operator (GCIC-NCIC) Certification, Basic Communications Officer Certification.  Must be able to type at least 35 words per minute.
     
     
    BENEFITS:
    Health/Major Medical
    Dental
    Paid Sick 
    Incentive Pay & Longevity Pay 
    Free Wellness Clinic
    Employer-Paid Pension
    Paid Holidays 
    Paid Vacation-Annually
    Long Term Disability