Student Account Coordinator
 
Job Summary:
This entry level accounting position is responsible for handling incoming accounting related questions and concerns for Shorter University students currently enrolled and former students.  Candidates should be available to work Monday through Friday from 8:30 a.m. – 5:00 p.m., as well as occasional Overtime when required.
 
Job Duties:
Handles incoming accounting-related inquiries from students/parents by telephone, email or face to face.
Monitors student account balances using AR aging report
Collects tuition and fee payments in a timely manner by sending monthly statements, emailing, phone calls
Provides general information to all students regarding the transactions posted on their student account.
Provides follow-up to students/parents inquiries in a timely manner.
Works with the other departments as needed to ensure all issues and inquiries are handled in a timely manner.
Calculate credit balance refunds in compliance with all Federal, State and University guidelines.
Manages assigned accounts to ensure financial readiness of student.
Work as a team member to complete group reports and projects.
Prepares manual adjustments to accounts for insurance, tuition and fees, etc.
Assists will special projects as well as other duties as assigned.
Receipt payments through Cashnet
Setup students on payment plans
Complete promissory note for students as needed
Verify payments in Cashnet agree with student statements. 
Qualifications:
Associate/Bachelor’s degree preferred
Excellent communication, organizational, and interpersonal skills
Ability to professionally provide internal and external exemplary customer service
Ability to work independently and as part of a team
Knowledge of University academic policies and procedures
Knowledge of Title IV and state regulations relating to student accounts
Attention to detail and accuracy
Strong Analytical Skills
Problem Solving Ability
Proficient in Excel and Word
Knowledge of Jenzabar preferable 
Shorter University is a Christ-centered University affiliated with the Georgia Baptist
Mission Board and requires employees to be committed Christians.
Transforming Lives through Christ

Apply for Student Account Coordinator using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=163a046e-9138-461f-9b4c-f9dbe77a4748&ccId=19000101_000001&jobId=240238&lang=en_US&source=CC4