• Student Account Coordinator

    Posted: 01/13/2021

    Student Account Coordinator
    Job Summary:
    This entry level accounting position is responsible for handling incoming accounting related questions and concerns for Shorter University students currently enrolled and former students.  Candidates should be available to work Monday through Friday from 8:30 a.m. – 5:00 p.m., as well as occasional Overtime when required.
    Job Duties:
    Handles incoming accounting-related inquiries from students/parents by telephone, email or face to face.
    Monitors student account balances using AR aging report
    Collects tuition and fee payments in a timely manner by sending monthly statements, emailing, phone calls
    Provides general information to all students regarding the transactions posted on their student account.
    Provides follow-up to students/parents inquiries in a timely manner.
    Works with the other departments as needed to ensure all issues and inquiries are handled in a timely manner.
    Calculate credit balance refunds in compliance with all Federal, State and University guidelines.
    Manages assigned accounts to ensure financial readiness of student.
    Work as a team member to complete group reports and projects.
    Prepares manual adjustments to accounts for insurance, tuition and fees, etc.
    Assists will special projects as well as other duties as assigned.
    Receipt payments through Cashnet
    Setup students on payment plans
    Complete promissory note for students as needed
    Verify payments in Cashnet agree with student statements. 
    Associate/Bachelor’s degree preferred
    Excellent communication, organizational, and interpersonal skills
    Ability to professionally provide internal and external exemplary customer service
    Ability to work independently and as part of a team
    Knowledge of University academic policies and procedures
    Knowledge of Title IV and state regulations relating to student accounts
    Attention to detail and accuracy
    Strong Analytical Skills
    Problem Solving Ability
    Proficient in Excel and Word
    Knowledge of Jenzabar preferable 
    Shorter University is a Christ-centered University affiliated with the Georgia Baptist
    Mission Board and requires employees to be committed Christians.
    Transforming Lives through Christ

    Apply for Student Account Coordinator using the link below: