Description

Beginning April 1, 2021 at 8:30am, Tallatoona will begin accepting appointments for the LIHEAP Cooling
Assistance Program for the Senior households 65 years of age and older.

Beginning May 3, 2021 at 8:30am, the General Public may begin scheduling appointments.

SCHEDULE ONLINE: WWW.TALLATOONACAP.ORG SCHEDULE BY PHONE: 770-817-4666, Option 2 or 770-773-7730, Option 2 (toll free for 706 area codes)

IMPORTANT NOTICE: Due to health and safety concerns related to COVID-19, all Tallatoona offices are closed to the public. Appointments will be completed remotely by telephone. All required documents will be accepted via fax, mail, or quick drop off at local county offices. Please DO NOT send documents prior to your appointment.

Please have the following documents available for the telephone appointment:

 Driver’s license or state issued photo ID of the applicant and all household members 60 years of age and older
 Original social security cards for EVERYONE living in the home
 Proof of citizenship or immigration status; documents such as driver’s license, US military ID, US passport or card, state issued photo ID, US permanent resident card, alien registration card, employment authorization document, certificate of citizenship are all acceptable documents as proof of citizenship
 Most current electric bill (bill MUST be dated within 30 days) *If your home is heated with natural gas, kerosene, propane, or wood you must have both your electric bill and heating bill available for the appointment
 Proof of income for the last 30 days for everyone 18 years or older living in the home; income includes, but is not limited to, alimony, child support, disability, pension, rental income, retirement, social security, unemployment, wages from work, wages from self-employment, and worker’s compensation
 If there is someone 18 or older living in the home who has zero income, they MUST be available for the appointment
Tallatoona CANNOT obtain the information above for you at the appointment; please be prepared with this information or your appointment will be rescheduled.
Please continue to pay on your bill and/or make a payment arrangement with your utility company. An appointment for assistance does not guarantee processing or payment. Approvals and payments are made when and if funds are received.
Tallatoona Services Bartow, Cobb, Douglas, Floyd, Gordon, Haralson, Paulding, and Polk Counties